OUR POLICY AND TERMS
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Rules of Release
- We release only well-trained, healthy white doves from white racing pigeon stock. These are also known as
Rock
Doves. Under no circumstances are other
types of doves released. Ringneck Doves are used for
display only.
- We only release doves outdoors
during daylight hours. Our birds need the sun to navigate. That's why the releases must be
done at least two hours before sunset (local time).
- Our birds are family. We care about their health and welfare. Consequently, we never release them if the
conditions become unsafe due
to weather or unforeseen circumstances.
- We will not release birds beyond a
range that they are able
to safely fly.
- We use only well-trained birds for
releases.
- We
ensure that the release-baskets in which birds are temporaily held are
large enough to be comfortable and secure. The baskets will be
kept in safe areas, not too hot or too cold.
- We never ship birds for self-release.
Standards of Care
- As
a member of International White Dove Society, American White Dove
Release Association, and National White Dove Release Sociatey, we are
knowledgeable in the care and training of white doves.
- Our lofts are not over-crowded nor
unsanitary.
- Our birds are wormed regularly and receive their innoculations at recommended intervals.
- Our birds are always well fed and
provided with fresh water at all times.
Code of Conduct- We will answer any inquiries from
clients
professionally and quickly.
- We will arrive on time for our
engagements,
and we will be dressed professionally.
- All displays and releases will be
professional.
- If a release has to be cancelled due
to
weather or other circumstances that are not caused by the customer,
monies and
deposits will be returned in a fair way. Please see "Terms" below for details.
Terms- A 50% deposit is required to hold your booking. The balance is due
30 days before event.
- If the event occurs in less than 30 days, payment in
full will hold your booking. In case of cancellation, there will be no
refund within 30 days. If the event is postponed, however, we will make
every effort to help you reschedule.
- We offer dove-release rehearsals for weddings. This is
included in the price.
- If the birds can't fly due to weather
conditions and if the birds have not yet arrived at the event, we will refund
100% of payment. If the birds have arrived at the event and cannot fly
due to weather conditions, all but $50 will be refunded.
- If on the day of the event
a delay occurs to cause
the release time to move within 2 hours of sunset, then there will be
no release and no refund. If a delay of more than 1 hour occurs, then
there
will be a additional charges of $35/hr. plus fraction thereof.
- No
deposit is required to book a dove release for a funeral or memorial
service. We understand that the loss of a loved one can come
unexpectedly. Please don't hesitate to call us on short notice. We
will do our best to accommodate your needs.
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